FAQs

The most common early symptom is bits of soot dropping into the fireplace, or a strong smell coming from the fireplace, or smoke coming into the room (a potential killer). Others include problems with the burn of the fire.

If you use your fire occasionally then annually is usually sufficient, however if you are a regular user, and especially if you burn wood you should have your chimney swept at the start of the burning season AND halfway through. 

Yes we do. It covers the basic condition of chimney and flue and checks for any blockages.

If you are a very heavy user of wood you could need to have your chimney swept every 3 months. Generally once a year is sufficient for most other fuels, the exception being bituminous coal, which generally requires twice a year.

If you're in a smokeless zone then you will be restricted to burning smokeless fuels. If you do not live in a smokeless zone then it is up to you what you burn. House coal is very good, as is wood but, if you are using wood please make use it has been seasoned for at least a year outside to remove residues which, if left, could result in a build up of creosote in the flue and eventually lead to a chimney fire.

The company supplies a comprehensive range of pots, anti-downdraft cowls and bird guards, including fitting. Sourced from the UK, the products are designed for safety and efficiency and can stop birds, squirrels, leaves and other debris. The products are available upon request.

Have a proper guard fitted. We can recommend the most suitable for your situation. Do not simply attach chicken wire as the birds will eventually pull it off. A proper cowl allows the sweeps brush to exit the chimney pot.

To ensure that your home remains safe, follow these simple steps: